Privacy Policy — ccd44

Information you provide directly: When you register a ccd44 account, you provide us with your full legal name, date of birth, email address, Bangladesh mobile phone number, and preferred payment method details. During the KYC verification process, you may additionally be asked to submit copies of your national identity card (NID), passport, or a recent utility bill as proof of address. For payment verification purposes, we may collect details relating to your bKash, Nagad, Rocket, or Upay mobile account, or your Visa or Mastercard card details (processed securely through our payment partners — ccd44 does not store full card numbers on its own servers).

Information generated automatically: When you access and use the ccd44 platform, we automatically collect certain technical and behavioural data including your IP address, device type and operating system, browser type and version, session timestamps, pages visited, games played, wagers placed, and interaction patterns within the platform. This data is collected using cookies, server logs, and analytics tools as described in the Cookies section below.

Information from third parties: ccd44 may receive information about you from third-party identity verification providers, fraud screening services, payment processors, and analytics partners. This information is used solely for the purposes of verifying your identity, detecting fraudulent activity, processing transactions, and improving the quality of the ccd44 platform.

The table below summarises the categories of personal data collected and the primary purpose for which each category is used:

ccd44 uses the personal data we collect for the following specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected.

• Account creation and management: To register your ccd44 account, authenticate your identity at login, and maintain your account profile throughout your relationship with us.
• Age and identity verification: To confirm that you are aged 18 or above and that your identity matches the information you have provided, in compliance with our responsible gaming obligations.
• Transaction processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, to reconcile your account balance, and to apply bonuses and promotions correctly.
• Platform security and fraud prevention: To monitor for suspicious activity, detect multiple accounts, identify potential money laundering patterns, and protect the integrity of the ccd44 platform and all players on it.
• Responsible gaming monitoring: To identify behavioural patterns that may indicate problem gambling, to apply self-exclusion and deposit limit tools at your request, and to intervene proactively where required under responsible gaming best practices.
• Customer support: To respond to your queries, resolve disputes, and maintain records of your interactions with the ccd44 support team.
• Legal and regulatory compliance: To fulfil our obligations under applicable anti-money-laundering requirements, to respond to lawful requests from regulatory or law enforcement authorities, and to maintain records for audit purposes.
• Platform improvement and analytics: To understand how players interact with the ccd44 platform, identify popular games and features, optimise user experience, and develop new products and promotions.
• Marketing communications (with consent only): To send you promotional offers, bonus notifications, tournament announcements, and seasonal promotions (such as BPL season offers, Eid promotions, or Pohela Boishakh specials) where you have explicitly opted in to receive such communications. You may withdraw your marketing consent at any time by contacting support or using the unsubscribe link in any marketing email.

ccd44 will never use your personal data to make fully automated decisions that produce significant legal effects concerning you without first providing an opportunity for human review and intervention.

ccd44 may share your personal data with the following carefully selected categories of third parties, each bound by strict data processing agreements and confidentiality obligations:

• Payment processors: bKash, Nagad, Rocket, Upay, and the card networks Visa and Mastercard, to the extent necessary to process your deposits and withdrawals. These partners process your financial data under their own privacy policies and applicable financial regulations.
• Identity verification providers: Third-party KYC service providers who assist ccd44 in verifying your identity and age. These providers access only the minimum data necessary to perform the verification.
• Game software providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised or pseudonymised session data to facilitate game delivery and fair-play auditing. These providers do not receive your full identity data.
• Analytics and technology partners: Platform analytics, security monitoring, and infrastructure service providers who process technical and usage data to support the operation and improvement of ccd44. These partners act as data processors under our instruction and are contractually prohibited from using your data for their own purposes.
• Regulatory and law enforcement authorities: Where ccd44 is legally required to disclose information — for example, in response to a court order, regulatory investigation, or anti-money-laundering report — we will comply with applicable legal obligations. We will notify you of such disclosure where permitted by law.
• Business successors: In the event of a merger, acquisition, or sale of ccd44's business or assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections. You will be notified of any such transfer in advance.

All third-party data processors engaged by ccd44 are required to implement appropriate technical and organisational security measures and to process your data only in accordance with our documented instructions.

ccd44 uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, maintain your authenticated session, detect fraudulent activity, and analyse platform usage. A cookie is a small text file placed on your device by the ccd44 website when you visit. Cookies do not contain executable code and cannot access other files on your device.

The following types of cookies are used on the ccd44 platform:

• Strictly necessary cookies: These cookies are essential for the ccd44 platform to function. They maintain your login session, remember your language preference, and support security features such as CSRF protection. These cookies cannot be disabled without affecting core platform functionality.
• Analytical / performance cookies: These cookies collect anonymised data about how players interact with ccd44 — such as which pages are most visited, how long sessions last, and which games are most popular. This data is used to improve the platform experience. These cookies do not identify you personally.
• Functional cookies: These cookies remember your account preferences and personalisation settings, such as your preferred deposit method or notification preferences, so you do not need to re-enter them on each visit.
• Marketing and targeting cookies: Where you have consented to marketing communications, these cookies help ccd44 and its trusted analytics partners understand which promotional messages are most relevant to you and measure the effectiveness of campaigns. You may withdraw consent at any time.

You may control cookie preferences through your browser settings. Most modern browsers allow you to refuse new cookies, delete existing cookies, or receive a notification before a cookie is placed. Please note that disabling strictly necessary cookies will affect your ability to use key features of the ccd44 platform, including maintaining a logged-in session.

ccd44 does not use cookies to collect special categories of sensitive personal data (such as health data, biometric data, or political opinions). Cookie data is retained only for the duration of your session (session cookies) or for a defined period as specified in your browser's cookie storage (persistent cookies, typically 30–365 days depending on the cookie type).

Technical safeguards employed by ccd44 to protect your personal data include: end-to-end encryption for all data in transit; encrypted storage for sensitive data at rest; access controls limiting internal staff access to personal data on a strict need-to-know basis; multi-factor authentication for all ccd44 administrative systems; regular security audits and penetration testing; and real-time intrusion detection and anomaly monitoring.

Organisational safeguards include: mandatory data protection training for all ccd44 staff with access to personal data; documented data handling procedures and incident response protocols; data processing agreements with all third-party processors; and a designated data protection point of contact reachable at [email protected].

Data breach response: In the unlikely event of a data security breach that poses a risk to your personal data, ccd44 will take immediate steps to contain the breach, assess its scope, and notify affected players as promptly as possible with details of what occurred, what data was affected, and what remedial steps ccd44 has taken or is taking.

Data retention periods: ccd44 retains your personal data for as long as your account remains active, plus an additional period as required by applicable legal and regulatory obligations (typically 5–7 years for financial and identity records post-account-closure). Usage and analytics data may be retained in anonymised or aggregated form indefinitely for platform improvement purposes, as it can no longer be linked to any identifiable individual. When data is no longer required, it is securely deleted or anonymised in accordance with our data retention schedule.

Players who close their ccd44 account may request confirmation of the data deletion process by contacting our support team. Certain data categories (particularly financial transaction records and KYC documents) must be retained for the legally mandated period even after account closure; these will be clearly identified if you make a subject access or deletion request.

As a ccd44 player, you hold a number of important rights over your personal data. ccd44 is committed to honouring these rights promptly and transparently. To exercise any of the rights listed below, please contact the ccd44 support team via live chat or at [email protected] with the subject line "Privacy Rights Request". We aim to respond to all privacy rights requests within 30 days.

The ccd44 platform is designed, marketed, and operated exclusively for adults aged 18 and above. We employ age verification checks during registration and at key points during account use to ensure compliance with this age restriction. These checks include collection and verification of government-issued identification documents where required.

If you are a parent or guardian and believe that your child may have registered for or used a ccd44 account, please contact us immediately at [email protected]. We will investigate your report promptly and, where confirmed, will close the account, delete all associated personal data, and return any funds deposited to the originating payment method where technically feasible.

We strongly encourage parents and guardians to use parental control software and to monitor their children's online activity. Keeping gambling platforms inaccessible to minors is a shared responsibility between the platform operator and the household. ccd44 takes its obligation as the platform operator seriously and invests continuously in age-gating technology and staff training.

ccd44 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will publish the revised policy on this page with an updated effective date. For significant changes that materially affect how we use your personal data, we will notify active account holders via email or through an in-platform notification at least 14 days before the changes take effect.

Your continued use of the ccd44 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should cease using the platform and contact our support team to request account closure.

This Privacy Policy is written in English and the English version shall take precedence in the event of any translation being provided for convenience. The policy was last reviewed and updated on 1 January 2026.

Contact regarding privacy: For any questions, concerns, or requests relating to this Privacy Policy or to the personal data ccd44 holds about you, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 on the ccd44 platform
• Response time: 2–5 minutes via live chat; within 48 hours via email

Last reviewed and updated: 1 January 2026. This Privacy Policy forms part of the ccd44 Terms & Conditions, which you should also read carefully before using the platform.